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Contact Centre Consultancy

Whether you are planning the design of a new call centre operation or are looking at ways to maximise the potential of an existing customer services, sales, marketing, help-desk or operations departments, we can help.

Contact Strategies works with your organisation to achieve it?s objectives and empower staff to reach their full potential by providing a wide range of professional consulting, coaching and training services.

Our clients range from small businesses looking for outbound telesales to large organisations looking for outsourced contact centre services.

Some of the call centre services that we offer are....

  • Feasibility Studies
  • Call Centre Implementation
  • Call Centre Consultancy
  • Call Centre Audits
  • Call Centre Outsourcing

Call us now to discuss your requirements

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